END USER LICENSE AGREEMENT
This End User License Agreement governs the relations between you and BIG MMO Game Network Limited
(the “Licensor”), a publisher of online computer games and other computer software.
1. Terms and Definitions
1.1. The “Agreement” or “EULA” refers to the terms and conditions set forth herein, the Game Rules,
and all other legal documents published by the Licensor on the Platform.
1.2. “Account” denotes a data set comprising your login details, credentials, game character information,
achievements, items, communities, statistics, and other information generated or collected during your
use of the Platform.
1.3. The “Desktop Application” means a computer program distributed by the Licensor for installation on users’
personal computers, which allows users to launch and play the Games available on the Platform.
1.4. The “Games” means the computer games available on the Platform. Licensor reserves the right to
change from time to time the list of the available Games.
1.5. The “Game Rules” refer to the mandatory rules related to your use of the Games and published by
Licensor on the websites of the respective Games:
The Game Rules shall be deemed an integral part of this EULA and a breach thereof shall be deemed as a breach of this EULA.
• Realm of Warriors –
• Skyfire Online -
• Blood Rites -
1.6. “Order” denotes your request to purchase a digital content license, namely virtual game coins or in-game items.
personal data collection, the way they are used and processed, as well as the rights to which users are
1.8. The “Support Service” means the service provided by the Licensor or its appointed agents to users free
of charge for the purpose of resolving technical and other issues related to the Game and Website. You
may contact the Support Service by creating a ticket at
1.9. The “Platform” means a set of computer programs, software, databases, websites including the Desktop
Application developed by the Licensor to provide users with access to the Games and related functions and services.
The “Websites” denotes the Licensor’s website available at https://gamenet.space/,
the websites of the Games as well as subdomains, and sections thereof. Licensor reserves the right to change from
time to time the list of the websites.
2. Subject Matter and Scope of the Agreement
2.1. Subject to your unconditional acceptance of this Agreement and complete compliance with the terms and
conditions contained herein, the Licensor grants you a non-exclusive, non-transferable, non-sublicensable,
personal, and revocable limited license to access the Platform and play the Games for non-commercial purposes.
2.2. You must not use the Platform, Desktop Application, Websites and Games in any way or form not
expressly permitted under this Agreement. In particular, you may not copy, modify, reverse engineer,
create derivative works of, or distribute the Platform, Desktop Application, Websites and Games or any
parts and/or elements thereof. You may not reverse engineer the Platform, Desktop Application, and Games,
extract the game, extract an account, or extract other data from the Platform, Desktop Application, Website
and Game or attempt to do so.
2.3. The Licensor and its licensors own and reserve exclusive and other intellectual property rights
subsisting in the Platform, Desktop Application, Websites and Games.
3. User Account
3.1. An active Account is required to use the Platform, Desktop Application and Games as well as some
of the functions and features of the Websites under this Agreement.
3.2. By creating an Account you confirm that:
a) You are eligible to enter into this legally binding Agreement under applicable law;
b) You are at least 18 year old.
c) Prior to creating an Account, you have carefully read this Agreement and fully understand the
terms and conditions contained herein;
d) You enter into this Agreement voluntarily and intentionally.
3.3. In order to create the Account, you will be asked to fill out a registration form on the Websites
or Desktop Application, and provide certain information including a nickname and password. You may also
create the Account by way of authorization through available third parties services. The Licensor processes
and applicable data protection law requirements.
3.4. For security purposes, you must regularly change your password. The password must conform to reasonable
safety requirements, e.g. include combinations of digits, lower case, and capital letters undisclosed to any
3.5. Submission of the registration form constitutes your offer to enter into this Agreement, which is
subject to the Licensor’s acceptance. The Licensor may refuse this offer at its own discretion.
3.6. Your nickname and other identifiable features that you may select for game characters, virtual items,
and user communities in the Games and on the Website shall not be immoral, offensive, or vulgar, nor
impersonate other persons, organisations, and entities, including the Licensor and its employees.
3.7. You must keep your password and other credentials confidential and not disclose it to any third
parties, irrespective of the degree of the relationship. You are fully responsible for the security of
your Account, password, and credentials.
3.8. Accounts are created on a single person basis. Account sharing is prohibited in any form for any purpose.
You are responsible for any actions and omissions undertaken under your Account as a result of Account
sharing or a breach of Clauses 3.4 and 3.7.
3.9. The Account as defined herein constitutes a part of the user and game databases created, arranged,
and maintained by the Licensor. The Account is not your property and is not subject to your proprietary
and other rights.
3.10. You may not sell, exchange, rent, donate, or otherwise transfer your Account or its credentials
to any third party. You also may not offer to do so publicly nor privately.
3.11. Should you lose access to your Account due to the unscrupulous actions of third parties, you may
apply to the Support Service to restore access within 30 days upon such loss of access. The Licensor may
consider applications received after this period, but shall not oblige to do so.
3.12. The Licensor may refuse to restore access to the Account if it is lost as a result of a breach of
the EULA or due to careless handling of the login credentials. The Licensor may also refuse to restore
access if it is impossible to identify the applicant as the true Account holder to a reasonable degree
of certainty. The Licensor may recover in-game items, currency, and valuables lost due to unscrupulous
actions of third parties; however, the Licensor shall not oblige to do so.
3.13. The Account created pursuant to this EULA, may be used for access to the Games available in the
Desktop Application, on the Platform and Websites. Use of some Games may be subject to separate terms and
4. Game Software
4.1. Game software including Desktop Application may collect and submit to the Licensor’s server
information and data related to the use of the Platform, Games and Websites, as well as your hardware
and software. The game software may also collect and submit to the Licensor information on the user’s
actions and behaviour during the use of the Platform, Desktop Application, Games and Websites. The Licensor
processes such information and data solely for the purposes of the due performance of this EULA including:
(i) Platform, Desktop Application, Websites and Games development and improvement; (ii) debugging and error
elimination; (iii) and prevention of violations of this EULA and applicable law including without limitation
copyright law. All personally identifiable data is collected and used in a strict compliance with the
4.2. You must inform the Licensor via the Support Service of any errors, bugs, or malfunctioning in the
Game. You undertake not to share information on such errors and bugs with any third parties either
publicly or privately and not to use it for any such purposes.
4.3. The Desktop Application may automatically download and install patches and updates without requesting
additional consent and notices.
4.4. The Desktop Application, Games and Websites may involve third-party software distributed under the
terms and conditions referred to in the Game Rules of the respective Games.
4.5. The Desktop Application is protected by technological measures designed to prevent or restrict
acts related to the Desktop Application and Game not authorised by this EULA and Game Rules. Although
Licensor uses its reasonable efforts to improve and develop these measures, you acknowledge and agree
that the technological measures may conflict with third party software including software emulating
user’s activity, and lead to improper functioning of such software. In order to avoid conflicts you
may uninstall the Desktop Application at any time.
4.6. You undertake not to hack, reverse engineer, modify, or otherwise use the Platform, Desktop
Application, Games, Websites, and elements thereof in any form or fashion not explicitly permitted
hereunder. You must not access or attempt to access the Platform, Desktop Application, Games, Websites,
and Accounts without due authorization nor obtain or attempt to obtain other users’ credentials. You are
not allowed to intercept or attempt to intercept game data and impede the proper functioning of the
Platform, Desktop Application, Games and Websites in any other manner.
5. System Requirements
5.1. The system requirements for the Games’ operation are indicated in the Game Rules of the respective Games.
5.2. Due to continuous development and improvement of the Games and Websites, the Licensor reserves the
right to alter the system requirements periodically.
6. Modifications and Updates
6.1. The Licensor continually works on the development of the Platform, Games and Websites and may
deploy and install updates, patches, and other modifications of the Platform, Games and Websites. Such
modifications may affect gameplay, mechanics, graphics, performance, virtual items, characters, and other
features of the Platform, Games and Websites.
6.2. You may be required to install updated versions of the Desktop Application and game clients to begin
or continue using the Games. Such updated versions may be downloaded and installed on your devices
automatically without additional consent or notice.
6.3. This Agreement applies to any updates, patches, and other modifications of the Platform, Games and
Websites unless they are distributed under a separate license.
6.4. Nothing in this Section shall be construed as forming an obligation or warranty of the Licensor to
develop updates, patches, or other modifications of the Platform, Games and Websites.
7. User content
7.1. You may send, upload, communicate to the public, or otherwise publish through the Platform and
Websites information, data, musical works, literary works, photographs, graphics, video, sound recordings,
performances, or other materials ("User Content”) to the extent permitted by the technical features of the
Platform and Website and applicable law. You are solely responsible for all User Content uploaded, sent,
or transmitted publicly and privately through the Platform and Website.
7.2. In the event that User Content is protected by copyright or other intellectual property laws,
you grant the Licensor the non-exclusive, transferable, sublicensable, and irrevocable license free of
charge to use all User Content anywhere worldwide for the full term of the protection of such User Content.
The Licensor is entitled to copy, reproduce, distribute, publicly demonstrate and perform, import, rent,
translate, arrange, adapt, create derivative works of, communicate to the public via wire-based or wireless
means, make available for public access from a location and at a time individually chosen by the public,
and otherwise use all User Content in any form by any means and for any purpose. You also permit the
Licensor to use separate portions of User Content, integrate User Content into other works, arrange,
and combine your User Content with the content of third parties.
7.3. The Licensor warrants your observation of moral rights to User Content as defined by applicable law
subject to the following terms:
a) You permit the Licensor to use your User Content, with or without reference to your personal
data and pseudonym, at the Licensor’s discretion;
b) You permit the Licensor to make first time publication of User Content;
c) You permit the Licensor to alter and modify User Content.
7.4. You undertake not to upload, communicate, transmit, or otherwise make available any User Content that
violates applicable law, ethical, or moral principles, including but not limited to:
a) Content containing foul language, harmful, harassing, defamatory, libellous, obscene, provocative
statements, and expressions;
b) Content containing illegal drugs or substances, tobacco, alcohol beverages, and consumption thereof;
c) Pornographic content;
d) Content featuring the justification, advocacy, or propaganda of extremism and terrorism;
e) Content inducing or promoting suicide or the infliction of harm;
f) Content containing information that is likely to incite violence or racial, gender-based,
national, religious, confessional, or ethnic hatred;
g) Content violating another person or entity’s privacy;
h) Content containing elements that you are not authorised to make available to third parties or public;
i) Content infringing upon any intellectual property rights or other rights of third parties;
j) Content containing computer viruses or any other computer content designed to interrupt,
destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment.
7.5. The Licensor does not examine, moderate, or control User Content available on the Platform and
Website. Under no circumstances will the Licensor be responsible for User Content in any way.
7.6. Notwithstanding Clause 7.5 and without limitation of other Licensors’ rights, the Licensor reserves
the right to delete and block User Content violating this EULA or prohibited by applicable law without
any prior notice to you or creating backup copies thereof.
7.7. This Section shall not be construed as the Licensor’s consent or permission to prepare derivative
works based on the Platform, Games and Websites. Any portion of User Content which involves or contains
intellectual property of the Licensor, remains the intellectual property of the Licensor. The Licensor
reserves the right to prohibit the use of such derivative works and seek other remedies. In the case
derivative works are created based on the Platform, Games and Websites, including but not limited to
video streaming and game screenshots, you grant the Licensor license to use such works as envisaged in
7.8. This Section applies unless other agreements are concluded between you and the Licensor individually.
8. Orders and Refund Policy
8.1. Access to the Platform, Desktop Application, Website, Account, and Game is provided free of charge and
you are not required to pay any fees to use most of the Games’ features. However, licenses to some digital
content (virtual game coins and in-game items) are available for a fee, as indicated on the Platform,
Desktop Application or Websites.
8.2. All Orders are subject to this EULA as well as the terms and conditions attached hereto. Should you
decide to place an Order, you must ensure and represent to the Licensor that:
a) You are eligible to place the Order according to the laws of the country of which you are
a citizen and in which you maintain habitual residence;
b) You have obtained parental or third party consent to place the Order, if you required to do
so according to applicable law;
c) You are authorized to employ the selected payment method;
d) You have submitted accurate, up-to-date information required to Licensor to accept and carry out the Order;
e) In the event that you have had any questions or confusion regarding the fees, charges, licenses,
digital content, or other terms of the Order, you have contacted the Support Service and received
all necessary explanations.
8.3. The fees and charges for Orders fully incurred by the Licensor are not refundable, except as set
forth in this Section or required under applicable consumer law.
8.4. You have the right to withdraw from an Order without providing any explanation within fourteen (14)
days upon conclusion of the relevant Order, if the right of withdrawal is not cancelled pursuant to Clause 8.5.
8.5. While placing an Order, you may choose, at your own discretion, one of the available digital
content supply options. By default, the Licensor will grant a license and provide access to the digital
content you ordered on the fifteenth (15th) day following the conclusion of the relevant Order. You may
expressly consent to the supply of digital content immediately after making the relevant Order, and,
thus, irrevocably refuse the right of withdrawal. In the latter case, we reserve the right to carry
out your Order prior to the passing of the 14-days withdrawal period and your right to withdraw the
Order shall terminate at the time the digital content is supplied.
8.6. The license to use the digital content shall be considered as granted, the digital content supplied,
and the Licensor’s obligation duly performed under the Order at the time you are provided with the
opportunity to use the relevant digital content on the Websites and/or in the Games and / or Desktop
Application. The in-game virtual coins and other items are deemed as supplied irrespective of the time
that you actually consumed, used, or exchanged them for other in-game items, currency, or valuables.
8.7. To withdraw the Order and receive a refund, you must provide the Licensor a written notice via one
of the following methods:
a) Regular post. Our postal address is:
BIG MMO Game Network Limited
Troizinos 4A, P.C. 3048, Limassol, Cyprus
b) The Support Service.
You may create a request on https://support.gamenet.space.
8.8. Effect of withdrawal:
a) The Licensor will refund to you the fees and charges actually received from you under the
relevant Order. The Licensor will provide the refund without undue delay and in any event within
fourteen (14) days following the day on which the Licensor receives the relevant notice of
withdrawal (Clause 8.7).
b) The refund will be carried out via the payment method you used for the initial transaction
subject to any legal or technical restrictions, unless you have expressly agreed otherwise. If
due to legal or technical restrictions the Licensor is unable to carry out the refund via the
initial payment method, you shall agree to receive such a refund via another method, e.g. bank
transfer, and provide the Licensor with the information necessary to employ the respective
c) The Licensor will cancel and revoke the license to the digital content supplied or designated
for supply according to the withdrawn Order. If the digital content has been partly or fully
consumed or otherwise used prior to withdrawal, the Licensor reserves the right to debit to your
Account an amount proportionate to the relevant usage as well as suspend your Account, license,
and access to the Account and Game until the debt is repaid.
9. Warranties and Guaranties
9.1. The Licensor represents and warrants that it has the legal capacity to enter into this EULA and
grant you the licenses to use the Platform, Games and Websites hereunder.
9.2. To the maximum extent permitted by applicable law, the Platform, Desktop Application, Games, Websites,
and the elements and other digital content thereof are provided on an “As Is” basis. The Licensor does
not provide any express, implied, or statutory warranties or guarantees, except as expressly set forth
in this Section, including warranties of merchantability, satisfactory quality, fitness for a particular
purpose, non-infringement on third party rights, and warranties arising out of the course of transactions,
usage, or practice.
9.3. The Licensor does not warrant that the Platform, Desktop Application, Games, Websites, or elements
and other digital content thereof will meet your personal requirements and expectations.
9.4. The Licensor does not warrant that the operation of the Platform, Desktop Application, Games,
Websites, and the elements and other digital content thereof will be uninterrupted or remain free from
errors, bugs, hacking, interference, or losses and does not warrant the comparability of Licensor’s
software with any other software.
9.5. The Licensor maintains the Support Service available to all users with active Accounts but does not
provide any warranties that the Support Service can and will solve all issues, bugs, and issues or
answer certain questions related to the Platform, Desktop Application, Games and Websites. Support
Service feedback is of recommendatory nature. It is your responsibility and choice to follow or decline
the recommendations given by the Support Service, and you will bear all risks resulting from your choice
10. Limitation of Liability
10.1. The Licensor is liable for direct loss with respect to harm to the health, body, or life of the User,
as well as for intentional harm caused by the Licensor, or in other cases pursuant to applicable law.
10.2. The Licensor, its affiliates, officers, and employees shall not be liable for any harm or losses
arising due to your actions, omissions, or breach of the EULA, as well as such acts of third parties or
other actions beyond the Licensor’s control.
10.4. Without prejudice to Clause 10.1 and to the maximum extent permitted by applicable law, the Licensor,
its affiliates, officers, and employees are not liable for any direct, indirect, incidental, consequential,
special, exemplary, punitive or other losses arising from or relating in any way to the Desktop Application,
Game, Website, or elements, other digital content, or information therein. This limitation applies to any
type of claim arising from or related to this EULA, whether based on a contract, tort, statute, or otherwise.
10.5. In any case, but to the maximum extent permitted by applicable law, the maximum liability of the
Licensor for all damages, losses, and causes of action, whether in the form of a contract, tort, or
otherwise, shall be the total amount you paid over the 90-day period ending on the date you filed your
claim with a competent authority.
10.6. The Licensor shall not be held liable for the acts or omissions of Website users. You may submit a
complaint to the Support Service regarding the violation of this EULA by another user. However, the
Licensor does not undertake to settle disputes between users and is not responsible for investigation
of disputes and violations. The Licensor has the right to invoke remedies and impose sanctions to the
user violating this EULA based on the complaint of another user but has no obligation to do so.
11.1. The latest version of this EULA is available at any time through a link published on the Website.
You must review this EULA at least once a week, since the Licensor reserves the right to amend and modify
it from time to time.
11.2. The Licensor may amend this EULA by publishing a new version thereof on the Platform. In the event
that you accepted this EULA before the publication of a revised version, the amendments will become
effective on the 30th day following the publication date. You shall be deemed to have accepted such
amendments by continuing to operate the Platform, Desktop Application, Games or Websitse. In order to
decline the revised version you must cease operation of the Platform, Games and Websites, uninstall the
Desktop Application and terminate this EULA as envisaged in Section 12.
12. Termination and Suspension
12.1. This EULA shall remain effective until terminated by you or the Licensor according to this Section.
12.2. You may unilaterally terminate this EULA at any time without any explanation by removing your Account.
In order to remove the Account you must contact the Support Service or delete the Account using the link
on the settings page of the Website.
12.3. The Licensor may terminate this EULA, revoke the license granted herein, and block, restrict, or
remove your Account in the following cases:
a) You have breached this EULA, the Game Rules, or any other binding terms and conditions;
b) You have breached provisions of applicable law;
c) You have violated the rights or lawful interest of other users or third parties;
d) If your account has not been accessed for more than 180 days (account blocked due to inactivity);
e) In other cases set forth in this EULA, the Game rules, or any other binding terms and conditions
or applicable law.
12.4. In lieu of termination and Account removal, the Licensor reserves the right to suspend your Account
and restrict access to the Games, or elements thereof for a definite period or permanently at the
Licensor’s own discretion. Pursuant to this Clause, the Licensor may:
a) Restrict access to game chats, forums, and other means of communication;
b) Suspend or terminate your Account and restrict access to the Platform and/or Games.
12.5. Clauses 12.3 and 12.4 shall not limit or deprive the Licensor of other remedies including:
a) The removal, blocking, or revocation of game items, game currency, valuables, benefits, and
other digital content you received in violation of this EULA;
b) Changing or removing your username, avatars, images, descriptions, names, titles, and other
designations of game characters, game unions, clans, communities, groups, etc.;
c) Refusing requests from you to create a new Account.
12.6. The Licensor will invoke remedies under this EULA, taking into consideration the nature, time period,
and consequences of the breach and other circumstances. However, the Licensor shall not assume responsibility
to provide reasoning for its decisions, nor any notices or evidence.
12.7. The Licensor may also terminate this EULA without any explanation upon providing you 30-day prior
notice. The termination notice may be provided by e-mail or through the Platform.
12.8. Effect of termination:
a) Upon termination, the license granted herein shall be deemed revoked. You shall cease all
operation of the Platform, Desktop Application and Games, and uninstall the Licensor’s software
and all copies thereof.
b) The Licensor will not refund or reimburse any amounts for digital content generated or received
by you prior to such termination, regardless of whether you received such content in consideration
of monetary value or not. You understand and accept that you will not be entitled to any refunds
or compensation in the case of termination or suspension.
c) The provisions of Clauses 2.2, 2.3, 4.1, 7.2, 7.3, 7.5, 7.6, 7.7, 9.2, 10.1–10.5,
and 13.1–13.3 will survive termination of this EULA.
12.9. In the event that you created more than one Account, the Licensor reserves the right to invoke
remedies arising out of a breach committed through one Account to the other Accounts.
12.10. In the event that you played more than one Licensor’s game, the Licensor reserves the right to
invoke remedies arising out of a breach committed in the Game to the Other Licensor’s Games.
13. Governing Law and Dispute Resolution
13.1. This Agreement and any dispute, claim, or obligation (whether contractual or non-contractual)
arising out of or in connection with it or the subject matter or formation thereof shall be governed by
the laws of the Republic of Cyprus with no regard to any conflicting law principles.
13.2. You and the Licensor shall first attempt to resolve any disputes and claims out-of-court at least
30 days before initiating judicial procedure. Out-of-court settlement shall commence upon receipt of a
written notice from one person to the other. Such a notice shall include the full name and contact
information of the complaining party, describe the nature and basis of the claim or dispute, and envisage
the specific remedy being sought.
The Licensor may send notices to your email address. You shall send notices to Licensor’s registered office
located at Troizinos 4A, P.C. 3048, Limassol, Cyprus.
13.3. The parties to this Agreement shall submit all disputes and claims arising out of or in connection
with it or the subject matter or formation thereof to the jurisdiction of the judicial court competent
on the territory of Licensor’s registered office.
13.4. In the event that you habitually reside within EU Member States, the Licensor informs you of the
existence of the Online Dispute Resolution (ODR) platform and the possibility of using the ODR platform
to resolve disputes and claims arising out of this EULA. The ODR platform’s website is
13.5. Clause 13.4 shall not be construed as the Licensor’s submission to the ODR platform of jurisdiction
and commitment to use the ODR platform to resolve disputes and claims arising out of this EULA. In each
individual case, the submission of disputes and claims to the ODR platform shall be subject to your and
the Licensor’s explicit approval.
13.6. This Section shall not be construed as depriving you of the protection afforded to you by provisions
that cannot be derogated by agreement pursuant to the laws of the country in which you habitually reside.
14.1. This Agreement consists of the terms and conditions contained herein, the Game Rules and other
legal documents published by the Licensor on the Website. Any inconsistency shall be resolved with
precedence retained in the following order:
a) The EULA and Game Rules published by the Licensor on the Websites of the specific Games in
respect of such Games;
b) The terms and conditions contained herein;
c) The Game Rules attached hereto;
d) Other legal documents published by the Licensor on the Platform.
14.2. The terms and conditions of this EULA do not exclude, limit, or otherwise restrict users’ rights
arising from the relevant provisions of applicable consumer law and may not be construed by anyone in this way.
14.3. This EULA sets out the entire agreement between you and us relating to the subject matter herein,
and they supersede and replace any and all prior agreements and understandings between you and us. A
person who is not a party to the EULA has no right to rely upon or enforce any part of the EULA.
14.4. You may not transfer or assign any of the rights or licenses granted to you hereunder without our
prior written consent. The Licensor may transfer or assign all or some of the rights or responsibilities
under the EULA to any third party without your consent and without providing you a notice thereof.
14.5. In the event that any part of this EULA is declared unlawful, void, or unenforceable under any
applicable local law or by a competent court, that provision shall be stricken out; meanwhile, the
remainder of this EULA shall remain valid and enforceable.
14.6. Should you have any questions in regards to the terms and conditions contained herein, you may
contact the Licensor via the Support Service or e-mail.
- BIG MMO Game Network Limited
- Troizinos 4A, P.C. 3048, Limassol, Cyprus
- Registration No.: HE 275770
- E-mail: email@example.com
Date: January 15, 2019